The extended clinic hours are convenient and the staff are polite and nice. However, my appointment was at 8:30pm for just ONE shot. I got there and checked in at 8:15pm. At 9:05pm, I get put in the examination room. Then here I waited for an additional 20 minutes before the vet's assistant came in. Service is fine and price was reasonable for shots. But waiting an hour for one shot was a little ridiculous.
**update-
Right before the completion of the long visit, someone from the front desk came in apologizing for the long wait and at least recognized the extended wait was ridiculous. She refunded the charge on my card for the shot. Although $10 for the shot was not a big amount by any means, the gesture and the measure they took as an apology for the inconvenience was pleasant to see. Changed from 2 stars to 4 stars.