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  • today is my day off and i was super excited to get my oil change in. i first stopped at big O tires on charleston in summerlin and they were PACKED! the lady working the counter informed me that they do not accept walk-in oil changes during the summer. she gave me two options, 1. i can leave my car and wait at least 2 hours minimum, or 2. i can make an appointment. i told her i was looking to just get in and out and that i would look around for another car service shop. she suggested going down the street to another big O tire which shocked me because what if i experience the same thing?!?! she told me they are not nearly as busy as their location and i was on my way. guess what? jiffy lube on the corner of so. fort apache and charleston is on the way to the big O tire i was driving to. i noticed no one was in line so i pulled in and was in and out in 10 minutes. the gentlemen working were so friendly, super fast, and really efficient. they provided extraordinary service, in that they were really helpful and thorough in explaining what was going on, suggesting options on replacing certain things under the hood, and really professional. other experiences i have had with oil changes were fast and the gentlemen were knowledgable, but service wasn't always the best. thanks jiffy for taking care of me and getting me out in a jif! =) i have made this jiffy lube my go-to oil changing place.
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