Jen is amazing! After research and more research, I decided to have permanent makeup (powder brow) done on my brows. Jen did not disappoint! She walked me through the entire process, telling what to expect during the service, immediately after the service including aftercare, and what we would do on our follow up appointment. She took her time while designing my brow and made sure I was happy with them before we actually started tattooing. She is extremely knowledgeable and gentle. I have had many tattoos on my body, but I could hardly tell she was tattooing! Her numbing cream REALLY worked!! Her attention to detail, and pride in her work is honorable! If I was to enter a Best Brow Contest, I would win for sure!! I love them, and am so excited to have other services done by Jen. I'm happy that I did my homework to find her. She will have me for a client for a very long time!!