How can you ruin a hotpot experience? Well, this place did. Reservations were made well enough to allow preparation.
The service was slow, even when we arrived early and they did not seem to have many people yet. Completely unprepared for for a large group of people.
It's not only expensive, because you need to pay for the soup separately from what you order. There is no basic soup, every soup is a different charge.
The food was frozen and after just one order of a vegetable they told us they were out. The servers were busy that we had to ask several times before a simple thing like tea was refilled.
Hotpot is a simple, fun sharing experience of a meal. But I think dining here just ruined it.