This is a real hit-or-miss location. Sometimes the service is very good for a very busy location, at other times servers make you feel as though they're doing you a favour by being in their presence. Recently I ordered the Pastrami on dark rye. I was told there was no dark rye about 15 minutes after our order was placed. Tsk, tsk....the ordering manager should not be running out of dark rye at the lunch rush. I settled on light rye. Not the same. I asked for thin sliced and medium fat...but I got lean and a thick cut. I sent it back and they got it right the 2nd time but everyone else was 1/2 way through their meals. The fries were old but at this point I didn't want to send it back again.....and the cole slaw was warm, which tells me my plate sat under a heat lamp. This location consistently serves warm slaw???
I've had some good experiences at this location but as stated before it is hit-or-miss. Sorry but that doesnt' cut it.