The reviews claiming this place never runs out of anything are wrong. Despite having four menu items that include falafel, they have consistently not made it available since the new year. My bf and I frequented this place very often and they have always been happy to accommodate vegetarians diets in the past, but the last five visits they've offered the same explanation: "sorry, not today. We usually do, come back tomorrow!" We figured maybe it was late and sold out and to come back earlier but it seems they just can't be bothered to make some of the menu items if it slows down the line, regardless of the time of day.
Not a fan of the prices doubling either. Two shawarma sandwiches for 10.99 is ludicrous for a shawarma joint in Scarborough. The sandwiches are pretty good and the salad filling options are consistently fresh, but they buy all their pitas and veggies from Arz across the street, where the prices haven't changed at all.
Getting arrogant about your product and service is the best way to steer away loyal customers.