Gyms are one of those places where you're not going to please everyone, hence some of the poorer reviews. I've been to gyms all over the country and have worked out for many years. This gym is a fine gym. It's not a powerlifting gym, and it's not a Zumba gym. It's a place to lift weights and do cardio. For newbies, they maybe self conscious as there are many people in great shape that go there. That should speak to the quality of the gym. It has all you need. If you're needing too lose a couple hundred pounds, you're going to feel bad about yourself going here. Actually, you'll feel pretty bad at most gyms you go to. Visit many gyms in the surprise area and find one that's right for you. Don't listen to the great or negative reviews when trying to form your opinion.