They have muscles, but zero moving skills.
Our items were damaged, scratched, broken glass (they did send a furniture repairman - who was Very good), and lost. They did not tag and inventory the items. They had speed pack boxes to Throw the odds and ends in. Who puts dirty outside tools in a box with breakables and a new unboxed doll? They did.
We had full replacement coverage insurance - which they did not honor. They just made an low offer and that was it.
The estimate was off by 50% probably due to doing it online without actually seeing the household items.
When we asked for someone to come out to inventory the damages, they refused.
They May be okay for small jobs, but not a family house (in our case).
Very upsetting to have your personal items treated so disrespectfully!