DO NOT trust your children's health and your financial heath to these providers and for profit company. We had an issue in 2013 causing us to seek out a new pediatrician for our daughter. I cancelled our next appointment. The office still tried billing us $25 for a no show when we cancelled. I refused. Fast forward a few years (we did move) now our credit is being hit every month, finally i drilled down to find it stemming back to this $25 fee...but now the bill $166.66 wanted by a collections agency. This has caused financial damages to our credit. They refuse to work with us, now claiming it was "submitted to insurance." How is a late fee submitted to insurance??? Lies. They also admit their billing system was indeed inaccurate at the time...but since "upgraded" We have sought legal consult but the fees are not worth it. Good job stealing $166.66 from hard working parents who left your practice for better practitioners. I tried to speak with the billing department in which the lady started to raise her voice "do you want an explanation or not?!?" finally got to a manager, but at the end of the day will end up paying. horrible experience.