Moving to Southeast Gilbert can be rough if you do not want to eat at a chain place or travel 20+ minutes. We were so happy to find B32SG. The service is always great. So much so, I have even gone out of my way to speak to the manager to compliment our server. Everything we have had has been great and super fresh. The bread they use is delicious and I love bread! The husband orders a burger no matter where we go and I just pretend like it doesn't drive me crazy. But 32's bacon cheeseburger is to die for with the most amazing bacon. It was so good I ordered it twice in a row because I could not stop craving it. The only food I wasn't crazy for was the patty melt. It was dripping withe grease and I found it kind of gross. Maybe that's how patty melts are supposed to be, I'm not sure as it was my first. It's usually crowded here but, we have never waited long. The parking is inadequate and jammed, though it never stops me from coming. It can get super loud and depending on your neighboring tables the language is not always appropriate for small kids. We did have a pretty shoddy experience tonight when trying to place a to-go order over the phone. I called & had to be transferred to place my order. No one ever answered! While I was still on hold my husband called and had the same experience. I hung up at 8:30 & called back only to get a constant busy signal. I tried calling again at 9:30 to have the phone just ring and ring. I was very surprised to find out they are only open till 10, even on the weekends. Hopefully, this was only a one time hiccup. Overall this place is great and we are big fans.