Came in to get 6 xerox copies done on cardstock, that I brought in. Their do it yourself xerox do not like cardstock so I always have them do it behind their counter and in 30 seconds, it's done. Oh not today! The young lady behind the counter said you'll have to wait for it. I said ok, no problem. Thinking it will be like 15-20 min. She's filling out a form and said "I can TRY to do this before my shift is over at 7:00 tonight." Ummm, it's 2:45pm now, why the hell would I wait here until your shift gets done with and with the chance that my 6 xerox copies get done.?! She did say that her copier has been down since Friday. Ugh, kids. Why would she say you can wait, why would she say she will TRY to get it done before her shift is over and why would she said they could do it if their copier has been down for the last 5 days!! Not going back to this Staples.