I've taken my puppy here for both daycare and boarding several times. I never had any issues with them, until I tried to redeem a Yelp Deal I had purchased. I was told I couldn't use the deal at that time, even though it clearly says on the coupon: "Deal must be honored according to terms on voucher. No additional restrictions may be added at time of redemption."
At a later date, when I tried to use it again, the lady checking me out treated me as if I was scamming them. Not too excited about their customer service. My dog and I are treated much better at that other place on North Rainbow.