Definetly not what I expected, I usually go to The Bagel House, but since I was in the area I decided to try this place. I had a Sesame Bagel with Herb and Garlic cream cheese and my mother had a gluten free bagel with the same cream cheese. I found it perplexing that even though they were making fresh bagels they still opted to give me an old bagel sitting in the showcase; I didn't feel like commenting on that and just left it at that. My bagel did taste old and nothing special. Another Yelper did say the male staff will try to rip you off, and I found that to be true. I paid $12 for two bagels and two coffees, something seems a little off at that price. Perhaps this place is in fact good and I just came on an off day, but whatever the reason, I won't be returning here.