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  • I took my 10 year old daughter here for breakfast recently on a busy Sunday morning. The wait was unbearably long (probably around half and hour or so while we were there), but what really got me was their unprofessionalism. We were sitting on some chairs, waiting to be seated, and an IHOP employee says to me and my daughter, as she grabs our chairs, "we need these chairs"! She practically pulled them out from under us! There is a more professional way to ask honey! Moreover, don't you think you should have enough chairs in the first place, given how busy you get on weekends?! Sheesh! UPDATE 12/28/15: Given my last bad experience here, I did NOT want to come back, believe me! But my daughter LOVES IHOP, and she convinced me to take her there. I figured that since it's Monday, it would not be as crowded, and it wasn't. It was moderately busy, with a few tables available. So imagine my surprise when we walked in, and there were about 6 people (including us) standing there for what seemed to be a long time, waiting for the hostess to come out of hibernation to seat us! Finally, she did, and she then proceeds to tell us that the wait for food, AFTER she seats us, will be 40 minutes! You read that correctly folks. I said FORTY minutes! Even my 10 year old daughter agreed that we should just go across the street to Panera's, since a 40 minute wait for breakfast in unheard of! This place should be ashamed of themselves for being unprofessional and inefficient, as they are driving customers away and harming the IHOP brand! NEVER again! Downgraded to a one star.
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