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  • There is a reason why Tom and Ultra Patios gets such rave reviews. The new built house did not have a patio when we bought it. We bought our house prior to completion but after the options were preselected. I had researched other patio companies and came across Ultra Patios. I kept them bookmarked in Yelp for months before proceeding with the patio. I learned Ultra Patios offered interest free financing, so I knew it was a no brainer to contact them and to have the patio built. I called and left a message initially. Tom responded to my message promptly. We were able to schedule an onsite quote. Tom came and was prepared. He took measurements. He explained things that we could and could not do. He brought a binder of examples from previous work he had done to get an idea of what we wanted. We agreed to a plan, and Tom helped fill out the HOA forms. He obtained the building permit from the county. Tom kept us updated throughout the building process. He let us know when the concrete guys were coming out to lay the pad. He left us know when his technician, Victor, was coming out to build the patio. The concrete guys accidentally damaged some of the stucco near the sliding door. Tom had someone come out to repair it. I also noticed some minor imperfections in the paint of the stucco column; he was able to send his painter to correct it. Overall, Tom had good communication and he makes sure you're satisfied with your new patio.
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