Service is not that great here compared to other locations. We were not even asked if we want our bagels toasted, we were also skipped several times because cashier couldn't figure out how to ring us up but what made this visit not so great is just the lack of enthusiasm, maybe it's just me but a smile or a greeting would be nice. I asked for a plate but got one with a dash of sarcasm. Bagels we ordered were the spinach Florentine which is served better on other locations, this one was dry! I guess we'll give other locations a try but definitely would skip this one.