So I debated if i should write a review or not and here I am the day after. I went in for a Brazilian and to get under my arms wax. To start out with the last time I got a Brazilian was years ago ( i hated the pain). The front staff was very polite. April the owner did my Brazilian and she was so nice. We laughed during most of my session. She does a speed technique where I think she just takes bigger sections off at once. So the reason for the 3 stars... when I got home i had several hairs still present on top, bottom and patches in the inner labia. I had wax on the bottom (if you know what I mean) that was still present. I was dissapointed because I went through all that pain and was not hair free. Unfortunately, i dont think I will be back.