I have been going to this spa for at least 3 years and I always had gotten excellent service. Carol at the reception is the sweetest person. She is very accommodating and treated me like a regular customer since my first visit. Marita is literally the best aesthetician. I always book her for facials, but she is also great for mani/pedi. Not only she is super sweet but she works wonders with her fingers on my face. I always leave glowing and with no bags. I moved recently to NY and I dearly miss them both. Side note: Facials come with extractions, a real plus!