I wouldn't have been able to say "I've experienced better" right after my visit to Easley's, as I am not a costume shop regular, but I had been invited to a decade themed party to be thrown while I was vacationing in Austin and visited a second costume shop there.
I left Easley's disappointed because I had very little assistance while there and felt the quality of the costumes was somewhat weak. They didn't have items in my size and had no alternatives to suggest. I had expected costume shopping to be fun and imagined the shop workers would be creative and helpful with putting something together. After all, that would be what separated them from a thrift shop, right?
When that wasn't what I got at Easley's, I figured my expectations were too high, until I visited a shop in Austin and found it to be superior.
So, if I need a costume in Phoenix, I'll probably try Easley's again but I won't have real high hopes of finding what I am looking for or getting much help putting something together.