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| - Mozart Mgmt was the first landlord I have ever had. I rented a studio apartment, it was great for a 20 y/o part time student- however, not even 6 hours after moving in, I noticed a huge roach infestation crawling out of the ceiling. I have never in my life seen anything like it. I called the emergency line, and the guy assured me that they would have someone come over. No one ever came. I called 2-3 more times before giving up and going back to my mum's house. The following day I s/w the property manager who was very kind and helpful- agreed to reimburse me for 3 days worth of rent while they treated my apartment, and the entire building. They continued to f/u on my apartment until the end of my lease. The good thing about Mozart is that they care about the upkeep of their properties. The annoying thing- actually a HUGE problem for me was, the constant visits/interruptions in my apartment. I understand a few maintenance visits every now and then, but these people would come to my apartment sometimes 7 times a week for one thing or another. Also, b/c there was a roach problem, they would regularly inspect my apartment for "cleanliness". Ummm...newsflash, I didn't bring roaches to your property! Those things were clearly left by a previous tenant, but I'm the one being monitored for cleanliness? Another thing, Mozart staff are very friendly WHILE you're a tenant, when you decide not to renew your lease- yes, they make you decide in Feb if you're going to renew in August- they send you an almost threatening letter telling when/how to vacant. They also have prospective tenants viewing your apartments 7 days a week...morning...Sunday? They don't c are. Most times they will give you notice- but still, for a student that doesn't have classes and wants to sleep in at 9am, it can be a real hassle have to get up and leave your apartment.
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