I called two other places before Dekes and no one was available the same day. I depend on Yelp and all the good reviews and 5 stars to decide which companies I should go to. I didnt get the name of the guy who came to look at him but he was not friendly what so ever. He didnt say anything and I had to ask what was wrong with my AC. That kind of attitude made me nervous cause I didnt wanna get ripped off. He just gave me bad vibes which sucks. He didnt have a motor so someone would have to come back the next day to fix it. He said I should receive a call later for an estimate but no one called.
Steve called me in the morning to let me know the price and around what time I should be expecting him. This is not the same guy from the day before! Steve was friendly and nice. He showed me the new motor and explained why the motor broke down. My AC is fixed and it ended with good service which always makes me feel better.
Although service wasnt great in the beginning, it ended well and I'm still giving them 5 stars.