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| - Ahhh, what a way to ruin a perfectly amazing day.
We walked in hoping to get a nice dinner. At face value, the ambiance seemed to hint that it was a place where the server would seat you, but there was no server at front, so I just flagged one down (which will shortly be the theme of the evening, little did I know) and asked to be seated with menus. There were very few people in the restaurant at the time, perhaps only 4 other tables. The lighting and art on the wall suggested a romantic setting, but there was weird rock music playing on the speakers. That, plus one of the waiters throwing chairs around while rearranging a seating area after a dinner party created a really amateur and confusing environment.
My date ordered a salad and a prosciutto pizza, and I ordered a prix-fixe meal. I told the waiter that I wanted the soup, the mushroom chicken risotto, and creme brule. He told me he'll ask about the dessert later for reasons completely unknown. It seemed strange and unprofessional, but I went along with it. I also ordered a coffee. Ten minutes later, there was no food or coffee. I flagged down a waitress and she managed to get my coffee within a second. It tasted like nescafe, but at least it was bottomless. Eventually, the food arrived. The soup was alright, and the salad (balsamic/olive oil green salad with bell peppers) was quite good. It was promising! But then, our waters and coffee were not being refilled while I watched two other tables have theirs refilled. I tried to flag one of the waiters down but I think he missed me. I was considering racism or sexism at this point, but after observing the tables, I just realized the waiters (the male ones, the only female one there was actually capable and was quick to help us) were just terrible inattentive. They aren't very good at paying attention to the needs of each table. It was incredibly irritating and time consuming. I managed to get some water after a while of trying to flag people down.
The main course arrived and it was hilarious. I've never seen a risotto so ornamented with enormous chunks of stuff. I wish I had a camera on hand to show you. There were huge pieces of dry chicken, large pieces of pretty tasty asparagus and lots of mushrooms and a pile of unpleasant rice. The risotto base tasted like Campbell's mushroom soup, lightly flavoured by some of the more exotic mushrooms they added in later. It tasted like each element of this risotto was cooked separately, allowed to cool, then merged together haphazardly without time to marry the flavours. It was a failure, but at least I got a laugh out of it. Oh, and the prosciutto pizza was alright. Forgettable, I suppose.
After another 10 minutes of waiting around for the waiters to get rid of the empty plates, someone finally comes up and gives me a dessert menu for the prix-fixe. Considering that there were only four items in that section, I thought they would come up within 5 minutes to ask me what I wanted. 15 minutes pass by and still no sign. There are only 4 other tables here. Where are the staff? Oh, they're behind me near the kitchen, talking and laughing. At this point, I'm getting fed up, I just want to leave since I've been in this restaurant for an hour and a half at this point, and most of it was waiting around for stuff. Finally after my date flags down a guy, he says to wait a minute and he disappears to do a bunch of math. Now his inefficiency begins to boggle my mind. Getting a single order and then depositing this order to the chef while doing the bills would be much more efficient than making the table wait longer for him to come back, give the order to the chef, then wait again for the the chef to make the dessert, and then deposit the food at the table. This dinner was like death by a thousand inefficient cuts. So eventually we get a hold of him again and ask for the food and the bill at the same time. If he's not going to parallelize processes then goddammit, I will request that he does! Anyway, we get the creme brule, and the brule is too thick and hard, and the custard is alright. Not worth the wait. We paid and got the hell out of there, no less than 2 hours after our arrival.
If they want to be a fine-ish dining restaurant, they need to step up their staff and management. I would rather have eaten at McDonalds, and that place makes me puke. But at least the eating and puking fiasco would take less than 2 hours.
TL;DR: We were looking for a nice spot to have a semi-romantic dinner. I was looking for a tasty risotto. We got neither. Terrible food, inattentive and slow servers (except that one girl, you go lady, and good luck to you!), weird ambiance. Avoid it, bro.
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