I'm super picky about my nails as you should be. Nohea has went to great lengths to ensure my satisfaction. Though I've had some issues with the quality of my finished nails. Chipping due to thin coats of gel or dips in my nails due to filing issues, etc they have always been 100% guaranteed to make it right. They stand behind their satisfaction guaranteed approach and I appreciate that. Which is why I have continued to go back