If I had to rate this place on food I would have given it two stars because the burgers were just ok, nothing like I expected from a place who specializes in just burgers supposedly. The reason for the one star rating was this place had the WORSE staff I have ever experienced, including the disorganized kitchen staff, the so called waitress and the manager - all completely unacceptable to be working in this industry. This place promote the heck out of the fact that they offer you unlimited french fries and yet when I ordered a second order, they never arrived at the table and when I could find my waitress (she checked on us once when our food was delivered to our table and never again) I asked her to cancel the order and got nothing but an excuse that they were busy and then gave me attitude when I expressed my opinion in what I thought about her excuse. The manager wasn't much better when I told him why that was such a problem he simply said fries usually take 5 minutes to make, when I had just told him I had waited over 15 minutes for the 2nd order of fries. Never going to this place again since the food was just ok and the staff was disorganized, rude and simply terrible in what they do.