I have been taking my Jeep Wrangler in for service here for well over a year now. This is THE neighborhood automotive shop. First words to describe them are: Ethical, Respectful, Communicative, Intelligent, and no B.S.
These guys will talk to you and explain what's going on in the vehicle if you are interested. I've had quite a few cars and been to a variety of mechanics and dealerships. I can say from experience, I was surprised to not have an "Oh by the way - you need this too" every time I took my Jeep in for service - and I was waiting for it. Granted if they do notice something legitimate they will let you know - and they will also let you know a reasonable timeline on when the items should be fixed.
They have pride in their work and their work ethic. In any business, these can be such rare qualities. Bill C. and Bill H. - thank you both for all that you do!