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  • Our relationship began with Dogs 24/7 when we were referred to Gilbert Dogs 24/7. We lived in Chandler and our dog Coconut spent a "Spa Weekend" there while we traveled. We received movies of Coconut and her Furry Friends and loved that! When we picked her up, she was exhausted, but happy!And she ate well while staying there-she didn't like to eat when we left her elsewhere. We got an e-report card and everyone helping was wonderful. SOO wonderful, in fact, that when we moved north to Phoenix, near Cave Creek and Deer Valley, we continued to drive all the way down to board Coconut at Gilbert Dogs 24/7. Once we even met the owner Stephen! Naturally we were THRILLED when Glendale Dogs 24/7 opened! Upon booking online I received a confirmation call from Doug(I hope I have his name correct; he was so polite!) and an opportunity to take Coconut for a Meet and Greet. I called and spoke with Chris, who provided excellent customer service. He helped me with vaccination questions and my inquiry about a discount. He even informed me that if we refer new customers, we can get a credit on our account for future visits. Thanks, Chris! I have been telling my neighbors and co-workers how super their facility is. When we extended a trip, I mailed the food she eats via Amazon and they let me know immediately when it arrived. Also, they assured me our Coconut was fine. She looks so happy in the videos and we know she is safe. Again, prepare for your dog to be tired after a visit or boarding, but it's because of all the fun your pet had with all the Pooch Pals. Even when discussing Coconut's odd behaviors, such as her starvation strikes and rudeness toward men, the staff is understanding and trained rather than causing us to feel judged. We have paid for a bath at the end of her stay once, and it was so fantastic to bring home a clean, fluffy dog! Groupon has great deals going on now for new customers. They work hard to keep costs very competitive, and the care is stellar. We are telling our friends to Get On Board with Glendale Dogs 24/7!
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