My 3 stars is for the food. I ordered the chicken tacos and my daughter ordered the bowl. Staff could be a lot more welcoming. My daughter asked for the bowl and she asked if she could put lettuce first. The girl said ok walked over to the front of the line and served the lettuce. The girl that was handling the lettuce station asked what are you doing, she responded this girl wants lettuce first. She said this with an annoyed look on her face. We got to the register, our order was dragging a kids quesadilla meal. We were holding up the whole line waiting for the quesadilla to make it up to the front. I'm not sure what happen exactly lack of communication between the staff. As I mentioned before my 3 stars was for food. Food was delicious, flavorful and fulfilling. Their portions are a bit skimp when it comes to meats. They serve very very little meat but have no problem over loading you with lettuce, sour cream, veggies and other condiments. The customer service side could use some work.