4 stars? Crazy right?
Let me say that I text first thing in the morning so I don't have to wait on line.
That's pretty awesome.
Once you text, you will find out how long til your # will be called. If you need more time, you get an option for that as well.
Just an FYI, once your # is called, you have only 45 seconds to get to window before they call someone else.
People aren't the friendliest, but come now, it's DMV. They are not known for their customer service skills.