This is one of my favorite Italian spots. It is affordable, delicious and I have never encountered a wait. I always get the orecchiette pasta, it is so good that I cant bring myself to order anything else. Also the salted caramel gelato is fantastic. The pizzas have a nice thin crust and all the ingredients are fresh and flavorful.
It is true that sometimes the service is not amazing. However, I have never encountered rude or inconsiderate staff, sometimes they are just a little slow and inattentive.
Overall, my family and I always enjoy this restaurant and I will continue to visit frequently.