DO NOT MOVE INTO THIS PROPERTY!!! 1) we were put in a unit which wasn't even supposed to be rented out! Never got a real walk through, had to contact the manager to write all the problems down that was in the unit. Again not the unit we walked through with the the corporate manager James, they were supposed to have a new property manager for this facility. Lol
2) the list of everything wrong was maybe a good long 1 1/2 pages... FYI didn't know as tenants in the wrong unit the day of move in was our responsibility to keep up with work orders. Oh here's the kicker 1 maintenance man for over 900 units! When you do call they don't show up to fix the problem or they tell you it'll cost you. How?? It's not the right unit and this unit had these problems before we moved in!
3) the manager Veronica is beyond rude, the office staff is lazy!
4) our water heater breaks like almost everyone on this property. It took almost a week to fix so no hot water... here's the best part! When they finally installed the water heater, they did it incorrectly and we almost died from carbon monoxide poisoning. Called the fire dpt and the firefighters even said the level was so high in our units they knocked on both neighbors doors to make sure gas didn't seep into their units. Guess why this wonderful (sarcasm) property did. For a week without hot water and almost dying in our sleep we got $100 off rent lol
4) the blinds in all rooms are falling apart who knows how old these are, and our garbage disposal just won't turn on,we called the front office for what I have no idea. So being the rude unprofessional manager Veronica starts yelling saying we have to pay to replace blinds. Which I will not be doing almost 2 years and they've fixed nothing if anything made it worse! Why as tenants in the wrong unit who you've almost killed cause you guys are cheap, why would I pay you to bring my unit up to par something that should have been done before move in!
Oh and when you call to put in work orders their to busy not answering the phone or they have it go straight to voicemail even though her wide butt is sitting down!
We moved in no water running in one bathroom, James who we 1st spoke to and actually showed us the unit we were interested in said "this unit we were place in wasn't supposed to be rented out!"
Thank god our lease is ending soon. I'm just waiting for move out day when the lazy office staff tells you they can't find your move in paperwork. I will not be paying for anything!!!!! Oh and when you call the office they love to tell you their with someone yet they do nothing. Neighborhood isn't good at all. There's no outside lighting! Rent is high for nothing... do not waste your time or energy moving here. You will be like me regretful. Need to find a more suitable office manger and hire another maintenance person! It has 1 star cause I had no choice my rating is actually a negative