I just came back from the Rib n Reef in Montreal with a number of friends who go to this restaurant fairly often. This was my first time. I was very disappointed. However speaking to my friends, they told me that my issues with this place, although well founded, are not typical of the restaurant.
For a steakhouse charging the kind of money they do must do a better job with their service. My friends ordered a Cesar salad that is prepared at the table. Well, if prepared at the table, I would expect that the person preparing the salad concentrate on preparing the dish and not multi task with the rest of the staff and instruct others on administrative matters.
The same thing happened when my friends ordered 2 Brazilian coffees. The person preparing the coffees was busy with collecting cash from other tables, having some of the wait staff place glasses at a different table, and then stop the "show" and serve the others at our table our regular coffee. They should pay attention to what they are doing and make the experience a nice one.
At the end, there was a few mix ups with the bills and it just created to the overall disappointment with the service.
Finally, one last comment, my roast beef was luke warm when it was served to me.