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  • I went to dinner here about a month ago with several ladies from work. It was one lady's birthday and she likes this place so it was her choice. Our server was pleasant enough and attentive. Our food was pretty good overall. But I feel I have to share what transpired during our visit because it completely blew me away, even as a former restaurant manager. When our food came out, they apparently skipped the birthday girl but said it was coming right out. She ordered fish, which doesn't typically take long to prepare. I noticed while we were eating that the manager was stopping at other tables to chat but he avoided us. About 5-10 minutes later, I got up and went to find the server to ask what was taking so long. Couldn't find her but did speak with another server. Apparently this got the manager's attention and he came right over. He said he was told by the server that the birthday girl had arrived and ordered late, by manner of explanation. When we told him that wasn't the case, he told us that the server had lied to him. I could hardly believe it. It was completely unprofessional to malign a staff member in this regard. You just don't throw a crew member under the bus that way. You hold yourself accountable. Anyway, he said he would comp the fish meal, offered a lame apology and excused himself. By the time the fish dinner arrived several minutes later, the rest of us were finished with our meals. It was disappointing especially since it was her birthday. Several ladies ordered dessert, and after they arrived, the manager showed up with a huge towering plate of some kind of dessert and said it was on the house. Had we known he was going to do that, no one would have ordered dessert because that would have fed everyone at our table, about 10 of us. So most of that went to waste. While I thought my meal was very delicious and satisfying, I would likely not return due to the manager's actions and what he said about our server, I just can't get past that.
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