Finally got to try the place. Missed out on a Friday night because they do not seat people after 10pm even though they close at 12am. Their last call is at 10pm. Came back on a Sunday night, the place was full. There was a wait but it wasn't too long, about 5-10minutes.
I like this restaurant franchise because they have a greater variety of soup bases and food available. But at this location the beef was not as soft as others, it was pretty dry. The beef cheese ball and the shrimp balls are still really good. The vegetables are really fresh.
The service was really slow; the food was not as good as expected. They skipped a lot of the things we ordered and we had to order it multiple times before it came.
As for the washroom, it was very messy and could have been better maintained.
We prefer their other locations better because we had a better experience there.
P.S. Cash only !