I'm giving on star to the waitress and one star to the manager. They were really the only good things that we encountered at this location.
The parking sucks at this location. If by itself it would still be too small and since its in a crowded little shopping plaza it flat out sucks trying to find the entrance and then a spot.
It was packed but we were sat quickly. Looking around I should have known we were in for a helluva night since everywhere I looked there were snot nosed little monsters getting high on soda and shakes.
One Little blonde girl started crying as we were sat and I felt sorry for the girl. That sorrow quickly turned to annoyance as the parental unit ignored the crying and it turned to ear shattering screams of pay attention to me!
The waitress saw us flinching and apologized for the noise and the long wait for our food saying it was busy tonight (37 minutes for our food and the musical accompaniment of that little blonde girl and her monster back up screamers).
Food was normal Red Robin, the manager came over and apologized for the screaming kids and took our drinks off our bill saying he wished parents had the sense to take their kids outside when they acted like that. The waitress was on top of drinks and small talk so it wasn't completely a negative experience.
If we go back it may be in the day time to avoid the kids/scream monsters