I was a member at OTF for 2 months. I moved out of town and cancelled my membership with one of the guys at the front desk before I left. The manager Tyler supposedly lost my paperwork and kept attempting to charge me for my membership. Since I changed banks, my old card keeps declining his attempts to try to charge my debit card, and that apparently really upset him. He then proceeded to contact me every month via email, text, and phone about my card. I told him several times that I cancelled my membership and to stop contacting me. He would argue with me telling me to prove to him that I actually cancelled, like as if I was going to drive all the way back down there to prove to him his error. Why he felt he had the right to contact me in all of my forms of contact I don't know. After I finally changed my phone number, he started to call my husband to reach me since he was on my paperwork as my emergency contact. This went on until I contacted another manager at a different location and told them what was going on. He was eventually fired, but it still makes you question how a company allows an employee to harass people like that. I should've filed a harassment claim against him and the company.