This is our 3rd time at this NextCare. First time, it was a LONG long wait. Second time, I looked online they have this new service: check in online and wait at home. They will call you when your appt is time. You walk in sign paperwork and within 5 mins or less you are called. Seriously, everything done in less than 20 to 30 mins. So the 3rd time, we checked in online at 6pm. We got a call at 6:20pm and they asked if we can be there in 20 mins. We got there, signed in, and less than 5 mins we were called. In and out in less than 30 mins this time (they had to perform a super minor surgery on my hubby.