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| - I never in a million years thought I'd be writing a 5-star review for a car dealership. In the past year or so my husband and I have visited a couple of dealerships to check out a few cars we were interested in. My car was 12 years old and his is 16 years old, so we knew the day was coming that we'd have to buy a new car. At first we were settled on a Nissan Xterra, and visited the nearby dealerships...what is it...that Nissan dealership near Gilbert and the 202, and that Autonation Nissan dealership over in Tempe. Had weird and annoying experiences at both. Not going to buy there. Then we realized that we'd have a hard time fitting an Xterra in these skimpy garages in AZ, so we set that idea off to the side.
I made an internal job change so I'm not traveling anymore and needed to be sure I had a reliable vehicle for a 16-mile commute every day. Not a long commute considering what it could be in this city, but I don't want to worry about my old car burning oil, overheating, etc. So we decided to get an Elantra. They are sporty, fuel-efficient, affordable, and comfortable for a mid-sized car. Easy enough.
I contacted the dealership via email first and met Mike Rigney. I can't say enough good things about Mike. He was very fast at responding to my questions via email, and then we arranged a time for me to come in. From start to finish, with a trade in, I was out of there in less than 3 hours. They gave me a fair price for the trade in, negotiating the price and financing was easy, and Mike truly made the whole experience a pleasure. When my husband's old car dies, he is the first person we will contact.
The sales manager, Tom, also reached out to me via email to see how things were going, and when it took awhile to hear from my lender, he got me the name of the lender and I was able to contact them and get payments set up. Geez. I haven't had a car payment in 7 years. Oh well. It was time. And I am very happy with the whole experience and feel a little bad that I won't need another car for myself for at least another 10 years. My husband's old Mazda is still limping along though, and when it dies, we'll be going to see these guys for sure.
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