Their donuts are tasty, cheap and the variety is awesome. The hours are great too. However, their service definitely leaves something to be desired- the person behind the counter barely listened to me and was very standoffish. The display was missing some labels, and when I tried to ask a question about one of the donuts and she just grabbed it and put it into the bag without answering me. I stopped her and managed to elict an answer. When the same thing happened the second time, I gave up and got fewer than I had intended. I'd definitely give them a second chance, and the donuts are cheap and tasty enough to make up for the bad service, but it wasn't a great first impression.