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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I want to praise Southwest for the way they handled my request to change my flights. My father had bought me a round trip ticket, so I could visit him over Father's Day weekend. Unfortunately, my father died Sunday. I called customer service to explain the situation and see if I could change the dates, so I could attend the funeral. The woman I talked to was kind, compassionate, and helpful. The tickets were changed, and she made sure I had direct flights with no stops. They didn't charge me more, even though, the prices for the days I needed were significantly higher. I am very grateful for how they dealt with me.
http://www.openvoc.eu/poi#coolReviews
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