Not a fan of the multiple lines/stations setup, especially when some cash registers are closed (crepe station was combined with the "express coffee" station) without any signage.
Family ordered a brownie soufflé and cinnamon sugar crepe. The brownie one I sampled was a little underwhelming. Family did not seem blown away by it either (sister said the brownie one is too sweet), which is sad since they had been talking about getting crepes non-stop since we arrived. I actually preferred the texture and thickness of the crepe from the Creperie in Paris.
I picked up a flan pattiserie. The girl working the pastry counter was not knowledgable, and could only offer that it was "a pastry" as opposed to "the liquid" that was the creme brûlée. I expect more product knowledge for such expensive goods.
The cashier girl also seemed harried and unhappy. I had to ask for a bag, and while napkins were shoved into the handle of the cardboard carrier, there was NO FORK, making the gooey pastry very difficult to eat.
The pastry itself was a heavily vanilla bean flavored flan atop a flaky pastry crust. It was also HUGE and could definitely satisfy two people with how rich it is. A dollop of fresh whipped cream or fruit would have made it restaurant worthy. It did have more flavor than what Whole Foods offers.
Solid food, but they really need to work on the employees. Minus one star for the lackluster employees and another for not including a fork. Very disappointing. Is this why the Bellagio location is so much more crowded? I'll brave the crowds there next time to compare.