I have been a patient at Seville for many years and they have gone down hill. Doctors are great but the staff is terrible!!! Seville does not have an operator...so your only choice is to leave a message...even for an appointment. The biggest problem is that no will call you back. I have left over 15 messages to various staff members, including the office manager and not one person has called me back. I have been waiting for my test results for three weeks now...I need the results before can see a specialist. So in the meantime I just have to suffer.