Mike S. is an outstanding Hays employee. He was the "master sleuth" that determined the underlying problem with one of my new Trane units.....after 2 previous technicians had attempted to manage a recurring problem! And, He just came out to complete routine maintenance on both units and we feel confident that everything was completed as it should be. Friendly, knowledgeable, professional, and polite.....exactly what is needed in a company representative. Thank you Mike.
D and D Deye