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  • I was on my way to try and find Jackson's Java, unfortunately, I failed at this endeavor and stumbled upon Dunkin' Donuts to crave my caffeine fix. This place was not kept up. The floors were disgusting, sprinkles, q-tips, straw wrappers, bread crumbs not in one area, but everywhere. The whole place was dusty, it looks like the window sills have never been clean, nor do they clean the outside of their equipment. Though, because it is a chain, I'd assume they clean the inside of the equipment they use. The sugar bar was a mess, tables were not bused. I rarely go to Dunkin' Donuts, maybe three times, ever? I asked the cashier what type of latte flavors there are, because I could not find them on the menu, and she said they are "over there", She served me with an attitude, and there was no intention on upselling- I felt like I was asking a favor to order something from her. Staff morale needs to be raised. They looked like they hated their job. I was trying to find a place to sit, and later on I noticed that the staff keeps their personal items out on the floor, laptops, drinks, taking up from customer spots. Overall, I took this as a reminder why I do not go to Dunkin Donuts to get my coffee.
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