Worst. Cab. Company. Ever. Walk, bike or Deuce it if at all possible. Very unreliable transportation. Good thing it's not an emergency, geez the fact of the matter is they're very picky about what neighborhood they come to and where they're taking you. They tell you they'll call you when they're outside yet they don't and expect you to sit out in this ridiculous heat waiting for them for hours on end. I'm pissed that this company doesn't give a shit about their customers nor their drivers for that matter. If you have a license you could work for them, god forbid you speak any English, that doesn't matter.
Do yourself the favor and find another company to use. Save yourself from the headache of these people.