I have been here a few times and stood in line. Never had an issue with one of the workers. But, generally I always hit the self serve atm machine thing. It's quick and easy. There is a drive through drop off mail bin on the Bermuda side of the building. I never use it, seen cars camped out there after hours, so I just go inside and drop mail there. And, use the kiosk if I don't have postage. 3 stars because I'm eh it's a post office and can't speak to how the staff is, but when I am here I just use the automated things so it's efficient and easy in and out.