I walked into this dealership after walking the used car lot and not one person spoke to me until I was about to leave. The guy I spoke to didn't care if I bought a car or not. He said that people these days find what they want online and then set appointments they don't just walk in looking to shop anymore. He also said Hendricks's don't negotiate or discount it is what it is. I'm not buying a car at sticker price that's just it I'm not. So I drove two hours to Raleigh Johnson Lexus and it was a different world.