Worst experience ever!!! Reporting them to the Better Business Bureau. If I could give a zero star I would. They are sneaky thieves and will steal from you. That is not how you run a business. ***Do not bring items in for trade***or you will walk away with little too nothing and they will also take items from you. They will low ball you on buying your items, take your donated items and turn around and sell them! It does not make sense to me when they claim they will only buy gently used clothes, while how come they are many Old and very Used clothes on the rack?? Hmm... We are not dumb!