Service is poor. The other night, they ran out of both types of meat but didn't tell us until long after I received my order and my partner was just waiting and waiting for his. The food (when it's in stock!) is generally very tasty and fresh. Just avoid sitting near the front door (cold, drafty), and be aware they don't serve alcohol (Anatolia nearby has a liquor license and very, very good Turkish food, with decent service.)