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| - This place is horrible!
First let's start with the pie. Read everything negative in other reviews about the chocolate pie and it is hands down true! The filling tastes like it was instant pudding out of a box and the frosting tastes like cheap lard with some sugar in it; this is based on more than one person in my house tasting it.
Now to the customer service. I called on a Saturday and asked how much it would be for individual 4" pies, I was quoted $2.00 - fair enough although, this is before tasting anything. Went the following Saturday and let them know I was here to place an order of 60 pies for a party but, we had never been there and would like to sample what they considered their "best". They pull out already cut lemon and chocolate and proceed to tell us that berry berry and apple were their other "popular" pies but they didn't have any cut. Strike One.
We proceed with the other two and I test the guy ( Darrin - we'll get to him later) and go to pay for the pies. Now if I had gone anyplace else for a testing, with the possibility of a semi large order and IF the pies were good, with the possibility of my name getting out there, I would have said, "Hey, the pies are on us" but no, I proceed to pay the $6+ dollars for two slices of fairly mediocre pie and order for the party. I pay half the order but am oddly encouraged to pay the whole thing - screaming greed or I need your money to buy, the ingredients. Strike Two.
Then I get home and realize I have been charged $5.00 a pie. It is $13-$14 for a whole pie that serves 6-8 and I was quoted $2.00. These pies in NO WAY are worth $5.00. At this point I am completely turned off by this place but I went back in with some hope of redemption from my first encounter. I return Monday. I have my second encounter with Darrin and let him know I was quoted $2.00 and charged $5.00. He tells me there must have been a mistake. HOW CAN THERE BE A MISTAKE? Nothing on your menu is $5.00 - you were trying to be greedy - in a seedy stripper way - trying to get a bill paid. I then say, fine cancel the whole order and refund my money. Darrin says okay, like he doesn't give a damn if he has customers or not. Not a "can I correct that and save the business", no apology, NOTHING but a crappy non caring attitude (guess that bill won't get paid). I walk outside with my husband and say can you believe it!?! He says, "It's probably not his business or money". WRONG DARRIN IS THE OWNER per the AZ Corp. Commission - I AM SHOCKED!!! Strike Three.
Darrin, if you read this you need to know a few things: 1) You have a creepy, no warming, aura around you that reeks of distrust and greed. 2) Your pies are horrible and I do mean HORRIBLE! 3) Your customer service is appalling, at best. 4) Your store is dirty and since it was slow the first two and last times I was in there, maybe you could get off your creepy butt and clean. 5) I would bet big money you won't be in business long. 6) Do not believe ANYBODY that tells you your pies taste good unless they have lost ALL sense of taste- you shouldn't even be in business let alone THIS business.
Bottom-line - Anybody looking for pie would be better off going to the frozen pie section of the grocery store.
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