Really wanted this to work out, but it unfortunately is a horrible value. The first time they come they charge an hourly rate, no problem. We were really satisfied with the level of service, but found the team to be pretty unprofessional. However, we got over charged - tacked on an additional 30 minutes and the team was 45 minutes late. Still, no problem - they fixed it right away, so we thought let's keep giving it a go. The second clean is at a fixed rate for monthly service. The team is 90 minutes late, and is in our house for under an hour. I'd like to say that we keep things nice enough that our 2.5 bed house only requires less than an hour of care after a month, but that is not the case. There were clear spots where they had completely neglected cleaning and overall it was incredibly surface level and really poor value for the $129 that they charge for monthly service. And then we get mis-billed again - this time under billed. Given the questions that we had about their professionalism and the horrible service once they are no longer getting an hourly rate, we decided to discontinue after that second try. There are a lot of services to choose from in Pittsburgh, and I would recommend looking elsewhere.